Return Policy
Return Policy
Need to return the product? No problem! We will gladly accept returns within 14 days for a full refund.
All returns must be free of any signs of wear or staining including but not limited to make-up & deodorant stains. If you have a defective or damaged item it must be reported within 48 hours of receiving your order. After this time frame we reserve the right to deny return.
All returned items will be closely inspected for signs of wear and if the item doesn’t match original condition the return will be rejected and returned to the customer at the customer’s expense.
To return an item, make sure these requirements are met:
- Item must be returned within 14 days of receipt
- Item must be in original packaging, unworn
- Item must be accompanied by the return form, filled out in full
- Item tags and labels must still be attached. If the merchandise is returned without tags and labels attached it will be returned to the customer at the customer’s expense.
- Item must be resalable
- Original shipping charges are non-returnable
- Customer is responsible for shipping fees to return the order back to Star Gal Styles
The following items can not be refunded:
- Any merchandise marked “final sale or listed under Sale Tab”
- Bodysuits
- Swimwear
- Lingerie
- Undergarments
- Gift cards
**Shipping charges are non-refundable, including refused and returned packages**
*******ORDERS PLACED ONLINE CANNOT BE RETURNED IN STORE. YOU MUST MAIL YOUR ORDER BACK TO US. THIS INCLUDES ORDERS THAT ARE PICKED UP IN STORE.*********** PLEASE DO NOT BRING YOUR RETURN TO THE STORE. FOLLOW THE INSTRUCTIONS ON YOUR RETURN FORM.